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A
knowledge audit establishing a multidimensional model of networked
content repositories, expert and departmental relationships,
and customer connections was completed for a mid-sized government
contractor in the high tech industry. Follow-on work included: search
engine administration for the corporate intranet, taxonomy development
and training for departments, content management system specification
development, selection and implementation support, and site search
selection for company web site.
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A
patented system for auto-categorizing a large (giga- to terabyte)
text data corpus was evaluated for potential as an add-on
application to a content management product line. Principal focus
of analysis was the automatic taxonomy/thesaurus generator.
The result of the project was a report with business relationship
recommendations for the investigating company.
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Project
leadership was provided to a federally funded research laboratory's
Library and Archives Group to establish an ongoing program of thesaurus
development to frame a browsing search interface for the organization's
published and proprietary content. A method for interviewing
scientists and engineers was developed to capture the language of
their subject expertise. From this process major categories of terminology
were established and a process for building and maintaining the
controlled vocabulary was set forth in guidelines and recommendations
for the incoming lead taxonomist.
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The
Library and Information Center operations of a large biotech
company were evaluated to assess the current and potential
value of the services performed. The study solicited reviews from
departments. The result was a report to top executives based on
interviews with middle management. It supported increased staffing
to enhance and expand existing services and the recommendations
were adopted.
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A
Navy department required specialized training and support services
for its library and information center personnel to help improve the
quality of the technical reports database. Based on the contractors
expertise, a program for training in metadata management, content
indexing and taxonomy building was developed and used to train
departmental information personnel. A subcontractor was assigned and
supervised for further development of the specialized taxonomy and
thesaurus.
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A
government agency required a database application for managing
personnel resumes and publications. A requirements study resulted
in the development of a prototype Web application for employees
to submit and maintain resumes, biographies, and publication
vitae on-line.
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The
company has professional experience on standards committees involved
in ongoing evaluation of NISO and ISO draft standards, contributing
substantive change recommendations. In the course of software development
of integrated library, search and information management software,
adoption and integration of these standards was a significant aspect
of product development cycles.
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Business
relationship management and partnerships have been a significant
activity for 20+ years in the software industry. Our professional
experience has resulted in numerous relationships with vendors,
and hundreds of contracts with customers procuring high-end software
and services. We are highly skilled in evaluating agreements to
assure fair and positive results for both parties in software
business partnerships.
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Our
information science and research orientation has been applied to numerous
projects of competitive intelligence surveillance for clients
in diverse industries. Establishing procedures and processes for maintaining
critical awareness of inter-industry trends is a particularly strong
aspect of our business support services.
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For
a petroleum exploration company, an energy economics consulting
practice, a government defense agency and a government contractor
we have developed guidelines and practices for industry specific
taxonomies. We are well-connected to subject specialists in
areas outside of our expertise for building content management
taxonomies.
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